Election monitoring technology is changing - driven by two, key developments: ‘digital sovereignty’ and ‘Internet shutdowns’. Now is the time to ensure those changes are for the better. For the last 14 years, Frontline has helped support election monitors communicate using messaging. When you absolutely need to reach everyone, there’s simply no substitute for SMS.
The arrival of COVID-19 in Africa promised to claw back gains made in the education sector, as schools remained closed and curriculum interrupted. To keep learning happening during the lockdown, stakeholders in the industry have come up with numerous policies and guidance, such as rolling out online-based courses, and use of television and radio broadcasts. More than often, the majority of the students are left out as their households cannot afford these platforms. We interviewed Ellen Carney, Geneva Global’s Associate Program Director in Uganda and Ethiopia, on the Frontline+Education platform that offers possibilities of addressing these challenges.
As it turns out - most of human infrastructure is built on (arguably) secure, dumb pipes. It’s what enables us to rely on infrastructure without constantly worrying that it’s being used against us. Confidence in the security of dumb pipes is why we drink water from taps (or bottles), trust pharmacists, and express some of our most personal things to our loved ones, over the phone. In fact, one of the things that makes Signal such a growingly popular app is that its lack of commercial motivation means that it doesn’t have to make the revenue-driven turn to user exploitation. Signal can stay smart about being intelligently secure, dumb (wilfully ignorant, really) pipes.
There is no perfect set of data governance principles or practices, yet - and like most governance, we are a long way from realizing our espoused ideals. But, when policymakers and service providers and frontline technologists work together to advance the common goals of realizing our values in digital ecosystems, we bend the arc just a little closer to justice.
This year we deployed our Android SMS gateway app — FrontlineSync — to public beta. We decided to build FrontlineSync to make it easier for our users to connect the power of FrontlineSMS to the GSM network. Connecting to the mobile network can be a barrier to users, so we wanted to build a resilient and easy to use platform that would work everywhere.
After successfully using FrontlineSMS in the Tomorrow is a New Day (TND) project to monitor and improve radio dramas in the Niger Delta, SFCG Nigeria chose to use the platform in a completely different capacity in Jos, a city in Northern Nigeria. SFCG Nigeria is part of Search for Common Ground, one of the first and largest conflict resolution focused NGOs.
The expansion of mobile access has been a common refrain in international development for years now. It plays an important role in supporting human development, from economic and educational opportunities to political freedoms and human rights. Increased access to mobiles has been linked to positive social outcomes in dozens of countries.
From Colombia to Ghana to Canada, communicating with members of parliament, tracking city council spending, and advocating for environmental oversight of extractive industries are among a wide range of governance activities that have become possible for anyone with access to an internet connection, a computer, or a smartphone. That’s a lot of people, but not nearly enough.
FrontlineCloud has been out in beta for just over a month, and we’re proud to have over 450 users signed up already, sending and receiving thousands of messages. The newest addition to the Frontline product set has had an incredibly warm and supportive reception on social media and in the many lovely emails we’ve received from friends, users and donors. To everyone who has retweeted, liked, emailed and signed up to look around, a huge thank you.
Worldwide, media outlets are increasingly mastering two-way communications channels. Radio and television stations are equipped to receive text messages, phone calls, and social media inputs. Staff can then decide to respond over broadcast, or back through the incoming channel. Yet these communications are often restricted to a single node; one community radio station, or a single television outlet, connecting to its own audience. There are often gaps in transmitting that information to other outlets who might also find that information relevant.
Here at FrontlineSMS, we’ve been making software for a long time. When we first released Version 2 of our software, a little over a year ago, we were one of a few SMS management platforms available- one of even fewer that was free and open source. At the time, we were proud to have around 25,000 downloads and an active user community. You can imagine our surprise when we checked our download numbers last week and learned that FrontlineSMS has been downloaded more than 100,000 times- more than 75,000 times in a little over a year. We were so excited, we got a cake. You have to understand, when things get serious at FrontlineSMS, we get serious about getting a cake.
With shiny apps hogging the mobile spotlight these days, one could be forgiven for forgetting about SMS (“Short Message Service” or text messaging). But although apps often disguise themselves as universally useful, their data and hardware requirements preclude their widespread use in poor countries. Amongst the world’s poor, SMS is still king. Given the World Bank’s mandate to serve the exactly that population, and in response to demand from staff, I recently attended a 2-day Frontline SMS training here in DC.
