It is easy to setup workflows in FrontlineSMS to manage many messages including SMS using a series of Activities to automate and manage your communications. Communications such as SMS messages or API Requests enter FrontlineSMS and trigger your Activities.
Those Triggers can then have Conditions, such as 'Does the SMS start with SUBSCRIBE?', tested before certain Actions, such as 'Send an SMS to JOHN with the text HELLO JOHN YOU ARE SUBSCRIBED', are executed. Using these basic building blocks, complex and powerful flows are possible.
SMSs are delivered either through any Android phone or a web-based aggregator. Getting set up with FrontlineSMS is easy; connect to your mobile network of choice, import your contacts and configure your Activities!
Using a FrontlineSync-enabled Android it's possible to get going in under 5 minutes!
Managing your messages through FrontlineSMS allows you to scale your project, reach more people and reduce cost:
Automating responses to pre-configured inbound text allows for immediate reaction, perfect to increase engagement and react in urgent situations
Delay sending messages so that timely reminders can be sent saving organisations and clients alike time and money.
Conversations can be started automatically at certain times of the day convenient to your target audience so that you do not have to be present in every time zone
Gather information from users through SMS alongside other media such as radio and events; set up the workflow first and leave it running in parallel
Messages in FrontlineSMS are 2-way allowing people involved with your project to interact, respond and provide input into the workflows