One of FrontlineSMS's key features are our Activities, which allow you to automate actions that are done in response to 'Activity Events' such as inbound SMS or Missed Calls, API requests, the push of a button or a specified time schedule.
Once configured and saved, FrontlineSMS Activities automatically run, responding to your Events and generating reports that are available when you next log in. Our Activity engine can be used to automate entire workflows within FrontlineSMS, and can push SMS, Missed Calls and Activity data to external systems through our easy-to-use API.
(left to right) The DIY Activities; The Inbox; FrontlineSync on an Android phone; supported Integration
Consider a centralized system that tracks and manages the states of many members of a team or community and can make automated decisions based on variables types such as numbers (Is the Total Number of Cases > 10?) and booleans (Has there been another SMS received from this person before?), and also push out information over SMS to the human project decision makers. In this example we see how a team practice might be organised using Frontline and SMS and some training configurations.