“The (FrontlineSMS) system is also fast and ensures that the community receives firsthand information. This has enabled quick response to the issues raised by the community (as most of them prefer to call in case any incident) as opposed to the regular use of outreach workers in the Protection of Civilian. This saves time and energy as the whole system helps avoid use of community mobilisers as well as reducing the amount of meetings, we would conduct with the community to share information.”
“We have long recognised the benefits of incorporating outcome data into the organisational decision-making process about brief services. We just have not had good data to use for this purpose. Now that we are starting to collect such data through the Outcome Texting Project, it will become one of many types of data we use on a regular and routine basis at Legal Aid.”
“As a result of the system developed by FrontlineSMS, visitors of the museum were able to engage with the artists and send them private messages about the art. The automated SMS workflows allowed us to add a bridge between our incarcerated artists and attendees, and capture additional information from our attendees, all without adding to our daily workload, which was also critical.”
“FrontlineSMS provides the tools necessary for people to create their own projects that make a difference. ”
“We had 1000s of users coming through the iHub workspace we used for the event.”
“FrontlineSMS has transformed the amount of time and money it takes us to get respondents from their homes and into the lab.”
“Before FrontlineSMS, it would take Pierre and his co-workers weeks to hear of health related news or disasters.”
“Participant engagement can be challenging in any research study, and particularly so with younger participant demographics... Through FrontlineSMS’ highly customizable and streamlined platform, we have easily been able to do both. The outcome? Clean, timely data, and high study retention rates across the board!”
“FrontlineSMS makes it easier for radio staff to see and respond to messages, as well as to gauge the overall sentiment of participating listeners.”