Saving lives and alleviating suffering in refugee camps is the hallmark of caregivers across the world. A cogent humanitarian response plan ensures those communities affected by the crisis to access services and resources provided safely and with dignity. A meaningful two-way communication system is an effective and beneficial way to achieve this. FrontlineSMS partnered with the Danish Refugee Council to provide essential Camp Coordination and Camp Management (CCCM) services in Malakal and Melut counties, South Sudan.