FrontlineSMSat7

FrontlineSMS at 7: ActionAid in Kenya, Nepal and London

In the seventh and final post in our FrontlineSMSat7 series, our CEO Laura Walker Hudson highlights a FrontlineSMS use case that makes her happy - ActionAid's award-winning, bi-continental pilots of FrontlineSMS in Africa and Europe.

FrontlineSMSat7: Mobile Money made easy and accessible

In the sixth of our seven blog posts celebrating the month that FrontlineSMS turns 7, Enock Musyoka, our FrontlineSMS: Credit Project Assistant, shares the impact FrontlineSMS:Credit's PaymentView has on Nunguni Financial Service Association and its members. The power of owning a mobile phone is beyond SMS messages; PaymentView makes it easier to manage payment plans.

 

FrontlineSMSat7: Your Health is in Your Hands

In the fifth of our seven blog posts celebrating the month that FrontlineSMS turns 7, Sila Kisoso, our Community Support Manager, shares her first inspiring encounter with FrontlineSMS - at her previous role with the Innovations for Poverty Action Water, Sanitation and Hygiene (IPA-WASH) Benefits Project in rural Kenya. 

FrontlineSMSat7: KOFAVIV Supporting Haitian Women

In the fourth of our seven blog posts celebrating the month that FrontlineSMS turns 7, Sean Martin McDonald, CEO of our social enterprise, reflects on howKOFAVIV, a women's organization in Port-Au-Prince, supports women affected by rape and domestic violence via SMS, in the aftermath of the 2010 Haitian Earthquake. 

KOFAVIV

KOFAVIV

"My favorite thing about working at FrontlineSMS is just how commonly we’re exposed to people doing inspirational things to make their communities stronger. I don’t know that I’ve ever been to a community that has needed more strength than Port-Au-Prince in the aftermath of the Haitian earthquake.

Amidst crushed concrete and the desperation of the tent camps, there’s an organization called KOFAVIV that has built a haven amidst the chaos. KOFAVIV is a network of women and men who reach into the often dangerous, neglected neighborhoods of Port-Au-Prince to extend a helping hand to victims of sexual violence in the moments when they need it most.  KOFAVIV connects victims to healthcare, legal representation, and, most importantly, community, giving them a voice and a way forward.  KOFAVIV was started by victims of rape who are now changing what it means to be a victim.

"In Spring of 2011, the women of KOFAVIV allowed me to stay with them for a few days, observing their work and contributing a few ideas about how FrontlineSMS could be used to improve coordination.  The organization has used FrontlineSMS to organize gatherings, send urgent security alerts, and manage their network of agents.

"It’s easy to talk about communication; it’s hard and dangerous to see it done so well.  When I celebrate FrontlineSMS and think of the things that we’ve accomplished over the last 7 years, my proudest moments are when I get to see how we’ve contributed, in the tiniest way possible, to the incredible feats of human courage and compassion enacted every single day by the women of KOFAVIV and the organizations like them."

We’re collecting photos of our users telling the world how they use FrontlineSMS. If you want to get in on the act, take a photo of yourself or your team holding a piece of paper or a whiteboard telling the world what you do with FrontlineSMS. For example: ‘I monitor elections’, ‘I safeguard children’ or ‘I make art’. You can see a slideshow of the photos we’ve had so far on our Flickr page.

It doesn’t matter what language it’s in as long as it’s legible and if possible you should be able to see from the photo where it was taken, so, if you can, get out of the office!

You can: - post to Twitter or Instagram with the hashtag #FrontlineSMSat7 - email the picture and we’ll post them - post the picture on our Ning network and we’ll post them - post them on Flickr or any other web service and let us know where they are

FrontlineSMS at 7: Al Jazeera gives a voice to the people of Uganda via SMS

In the third of our seven blog posts celebrating the month that FrontlineSMS turns 7, Trevor Knoblich, our Media Project Manager reflects on how Al Jazeera, the media house, gave the people of Uganda a voice, via SMS, in response to the controversial Kony 2012 video which went viral a few months ago. 

"As the media project manager at FrontlineSMS, I've heard many inspiring stories of journalists and media organizations deploying the software in creative ways. One of my favorites is relatively recent: the FrontlineSMS component of Al Jazeera's Uganda Speaks program. Members of Al Jazeera's New Media team felt Ugandan voices were lacking from the global debate around the controversial Kony 2012 viral video. To help connect Ugandan voices to the debate, Al Jazeera established an awareness-raising campaign, which consisted of showing the video and then inviting Ugandans to post their reactions to the debate via Twitter, e-mail and SMS. They even connected the responses to a map, allowing people from around the world to see where respondents were located.

"I had the pleasure of meeting one of Al Jazeera's New Media team, Soud Hyder, pictured here, and asked him about the project. Specifically, I was curious about the value of SMS in such a campaign. He told me that SMS allowed Al Jazeera to reach people who had no other option for participating in the debate - a voiceless population. 'Text is an equalizer that allows us to elevate more voices, which amplifies the conversation,' Hyder said.

"I've heard similar reactions about our software globally. Many people worldwide have an increasing ability to share and participate in news, but millions more are left out of this conversation. FrontlineSMS, combined with the proliferation of mobile phones around the globe, opens new possibilities for citizen engagement."

We’re collecting photos of our users telling the world how they use FrontlineSMS. If you want to get in on the act, take a photo of yourself or your team holding a piece of paper or a whiteboard telling the world what you do with FrontlineSMS. For example: ‘I monitor elections’, ‘I safeguard children’ or ‘I make art’. You can see a slideshow of the photos we’ve had so far on our Flickr page.

It doesn’t matter what language it’s in as long as it’s legible and if possible you should be able to see from the photo where it was taken, so, if you can, get out of the office!

You can: - post to Twitter or Instagram with the hashtag #FrontlineSMSat7 - email the picture and we’ll post them - post the picture on our Ning network and we’ll post them - post them on Flickr or any other web service and let us know where they are

FrontlineSMS at 7: Nigerian Mobile Election Monitors, 2007, from our Founder, Ken Banks

In the second of our seven blog posts celebrating the month that FrontlineSMS turns seven, our Founder Ken Banks reflects on one of the first users of our free, award-winning platform and the example that put us in the headlines for the first time. See a slideshow of our users showing off their work here.

Nigerian Mobile Election Monitors

Nigerian Mobile Election Monitors

"I'm often asked what my favourite FrontlineSMS deployment is.

"I don't really have a personal favourite - they're all interesting and inspiring in their own way. But if you asked me what I thought was organisationally one of the most important FrontlineSMS deployments, I'd have to say its use in the 2007 Nigerian Presidential Elections.

"I was at Stanford University on a Fellowship at that time and, although FrontlineSMS was ticking over quite nicely it wasn't having the kind of impact I was hoping for. I was even considering shutting it down - what a mistake that would have been.

"Suddenly, one weekend in April 2007, the mainstream media got hold of a story that an ad-hoc coalition of Nigerian NGOs, under the banner of NMEM (Nigerian Mobile Election Monitors), had monitored their elections using FrontlineSMS. As Clay Shirky has pointed out since, this was groundbreaking, and it was being done by grassroots NGOs on their own terms. This is exactly what FrontlineSMS was designed to do. As media interest picked up, downloads went up and donors began paying increasing amounts of attention. That summer the MacArthur Foundation stepped in with the first FrontlineSMS grant - $200,000 for a software rewrite.

"Without NMEM this would never have happened, and we wouldn't be where we are today. For that reason I'd have to choose it as one of my all-time favourite deployments. Thanks again, guys. What you did has indirectly helped thousands more dedicated, grassroots NGOs like yours, all over the world".

Starting today, we’re collecting photos of our users telling the world how they use FrontlineSMS. If you want to get in on the act, take a photo of yourself or your team holding a piece of paper or a whiteboard telling the world what you do with FrontlineSMS. For example: ‘I monitor elections’, ‘I safeguard children’ or ‘I make art’. You can see a slideshow of the photos we’ve had so far on our Flickr page.

It doesn’t matter what language it’s in as long as it’s legible and if possible you should be able to see from the photo where it was taken, so, if you can, get out of the office!

You can: - post to Twitter or Instagram with the hashtag #FrontlineSMSat7 - email the picture and we’ll post them - post the picture on our Ning network and we’ll post them - post them on Flickr or any other web service and let us know where they are

FrontlineSMS at 7: Rite FM, Ghana

FrontlineSMS is coming up to 7 years old in October 2012 - seven years ago, our Founder Ken Banks made the first, prototype version available for download. We're celebrating this milestone by highlighting the people we work for - our wonderful users. That's you, folks. See a slideshow of our users showing off their work here.

To kick us off, our FrontlineSMS:Radio Project Manager, Amy O'Donnell, highlights one of the many radio stations using FrontlineSMS - Rite FM, in Ghana. You'll hear more from our team, including Ken, in the next four weeks, as we highlight more of the incredible work done by people using FrontlineSMS around the world.

Amy writes:

RiteFm: We Promote Agric & Social Development in celebration of FrontlineSMS 7th birthday... send in your photo with what you use FrontlineSMS for.

RiteFm: We Promote Agric & Social Development in celebration of FrontlineSMS 7th birthday... send in your photo with what you use FrontlineSMS for.

Rite 90.1 FM is a radio station in Ghana which focuses on agriculture and social development to inform and educate local farmers. They take the lead from their audience, using SMS, and make sure their shows are responsive and relevant to their community. This use case, for me, also shows how SMS participation empowers communities to seek information vital to their livelihoods.

The catchment area of Rite FM is diverse, with both rural and urban populations in the Eastern Region each having  their own unique challenges, so it's important to make sure programming is participatory and responds to local needs. This is why presenters, including Ike Obufio (photo above) use FrontlineSMS to encourage listeners to share their farming experiences via SMS. The audience are invited to text in their opinion to polls on the major causes of food insecurity or add their voices to debates on industrialized farming techniques and genetically modified foods.

Using SMS allows Rite FM to dramatically increase the number of people who can contribute -  there is high mobile penetration in Ghana and because SMS is digital there's virtually no limit to the number of votes in a poll, for example. One of the presenters, Asamoah, believes offering options in communication channels is very powerful. He says; “If you stick to only phone-in, you can’t progress. You can’t reach out to everybody."  SMS also adds flexibility to incorporate free-form comments fluidly -  as he points out: “Even when I’ve not gone on air, I can respond to you.”

You can get involved too:

Starting today, we're collecting photos of our users telling the world how they use FrontlineSMS. If you want to get in on the act, take a photo of yourself or your team holding a piece of paper or a whiteboard telling the world what you do with FrontlineSMS. For example: 'I monitor elections', 'I safeguard children' or 'I make art'. You can see a slideshow of the photos we've had so far on our Flickr page.

It doesn't matter what language it's in as long as it's legible and if possible you should be able to see from the photo where it was taken, so, if you can, get out of the office!

You can: - post to Twitter or Instagram with the hashtag #FrontlineSMSat7 - email the picture and we'll post them - post the picture on our Ning network and we'll post them - post them on Flickr or any other web service and let us know where they are