FRONTLINESMS IS THE PLATFORM TO REACH YOUR COMMUNITY

HOW ACTIVITIES WORK

Activities are the core of our platform and provide you with the automation tools to add structure to your interactions, reducing the time you spend on repeated tasks. 
 

Our Activities support SMS, Missed Calls, Mobile Payments and API Requests allowing each of these to trigger an Activity.

Each trigger can then be checked for a wide variety matching conditions such as; Does the SMS Contain "Yes", Is the Sender of the SMS in Group "Members", and more complex conditions grouping many other checks together.

When these triggers match (or do not match) conditions certain actions can be executed such as; Send an SMS, Upload an API Request, Put the Trigger in a Folder, and Update a Contact.


Use Activities to CONNECT WITH YOUR USERS

  1. Autoreply to SMS & Missed Calls Automatically respond to certain SMSs and Missed Calls.

  2. Autoforward SMS & Missed Calls using SMS Send an SMS to specified recipients triggered by the content and presence of the inbound interaction.

  3. Send Email Notifications Send a notification to recipients when an SMS is received that matches certain message content.

  4. Subscription using SMS Automatically add or remove contacts from a group.

  5. Contact record update Save details from incoming interactions to the sender's record.

  6. Flash to Join Automatically add contact to a group with a single Missed Call.

  7. Poll Analyze the responses from a simple poll-like 1-question survey.

  8. Autotag SMS Categorize incoming messages into folders based on their content.

  9. Forward to URL Connect to another web service i.e send data to a URL.

  10. Send SMS from a Web Service Creates a web service endpoint that can be accessed by your web server to send SMS through FrontlineSMS.

 

CONNECT INTO YOUR SMS LOCAL NETWORK

We have the most flexible two-way mobile gateway in the world. With FrontlineSMS, you can connect to any mobile network using multiple options.

Most FrontlineSMS users get started with sending and receiving SMS using their Android and a local sim;

  • FrontlineSync is our free Android app that turns your Android phone into your Frontline SMS gateway in a just a few clicks; download it from the Google Play Store today

  • Web-based virtual number aggregators such as Twilio, Clicktell, Nexmo and more

  • Contact us to use your custom connection over SMPP or HTTPS

 

MANAGING YOUR MESSAGES AND USERS

FrontlineSMS's Activities combine with our Inbox and People management tools, helping you sort, target, scale, visualize, and make sense of the workflows in real-time.

Comprehensive management tools include: 

  • Import your users direct from your contact management platform.

  • Create Smart Groups to segment your users.

  • Automatically and manually organise your communications into Folders.

  • Schedule SMSs to be sent later or repeatedly.

  • Export your messages and contacts at any time, in real time.

 

OUR PLATFORM ALLOWS FOR NEAR UNLIMITED AUTOMATION OPTIONS.  SEND US YOUR IDEAS FOR YOUR PROJECT'S NEXT WORKFLOW AND WE'LL LET YOU KNOW HOW TO GET IT LIVE:
SUPPORT@FRONTLINESMS.COM